General Conditions

1. Products: prices and characteristics

1.1 unless herein otherwise established, prices of the PRODUCTS sold on STOCKNET do not include VAT (IVA).
1.2 the prices of the PRODUCTS from time to time published on STOCKNET replace the previous ones and are subject to the availability of the products.
1.3 SAMIC retains the right to confirm or change the prices of the PRODUCTS published on STOCKNET in the course of the contract of purchasing via chat until the moment of the order confirmation of the Client.
1.4 the PRODUCTS may be sold exclusively to companies and / or traders registered on the STOCKNET platform, whom are acting for the purposes that are included in the scope of their commercial, industrial, artisanal or professional activity or to parties that are acting on their behalf.

2. Orders – invoicing

2.1 all the orders of purchase of the PRODUCTS submitted to SAMIC shall be subject to the following procedure (henceforth, the PROCEDURE):
Browsing on the STOCKNET website the Client identifies the PRODUCTS of interest and asks SAMIC, via STOCKNET chat, a quotation, making specific requests where necessary (e.g. shipping policy); the request shall contain all the details necessary to correctly identify the PRODUCTS; if the request is complete SAMIC will provide with the quotation; the Client shall communicate his acceptance of the offer via chat or the possible additional requests. Once all the terms of the transaction are defined on the chat, SAMIC will confirm the supply and will update the Client’s cart, including the PRODUCTS, the quantities and the price agreed. The Client will receive a link by mail and via chat in order to proceed with the payment.
Confirmation of the PRODUCTS to SAMIC shall be deemed as a contractual proposal by the Client and therefore will be binding on SAMIC only when confirmed with acceptance by the latter. SAMIC’s acceptance constitutes the stage of the conclusion of the contract and will bind the Client with the payment of the agreed supply.
In case of unavailability of the PRODUCTS, SAMIC will inform the Client in a timely manner, refunding any sum already paid by the Client. The Client shall not be entitled to any further refund or indemnity or other reimbursement.
2.2 the fiscal documentation regarding the PRODUCTS shall be issued by SAMIC when shipping the PRODUCTS to the Client. In case the Client is registered for VAT and requires an invoice, he must type his VAT registration number and all the relative data at the time of registration.

3. delivery of Products

3.1 all the shipping costs of the PRODUCTS are included in the cost agreed in the PROCEDURE. 3.2 All shipments are usually arranged through an appointed freight-forwarding company.
3.3. In case urgent delivery is requested, the shipping cost will be subject to surcharge to be agreed at stage of transaction and finalisation of the order.
3.4 SAMIC informs the Clients that the appointed freight-forwarder grants the delivery of goods within fifteen (15) working days starting from the date of the receipt of the order. Any delayed delivery shorter than thirty (30) days shall not entitle the Client to refuse the delivery of the PRODUCTS.
3.5 Subscription of the shipping document by the client shall be construed as full acceptance of the PRODUCTS delivered by the carrier entrusted by the freight forwarder with regard to, for example, the packing, number of packages received, correspondence between products orderred and received, soundness and external characteristics of the products.
3.6 the Client must check the condition of the PRODUCTS and relevant packing upon delivery, and put remarks, if necessary, immediately on the Shipping document issued by the freight- forwarder and/ or the carrier when receiving the Goods. The Client must give immediate notice to SAMIC of the remarks addressed to the freight-forwarder and / or the appointed carrier.
3.8 conditions of sale are Carriage Paid to (named place of delivery by the Client) Incoterms 2010
3.9 In any case , until the time of full payment of the PRODUCTS by the Client, the PRODUCTS will be owned by SAMIC.

4. Product warranties – Return of unsuitable / damaged products

4.1 SAMIC grants the soundness of the PRODUCTS at the time of shipping. Any concealed damage shall be notified by the Client not later than 5 days after the date of delivery, after which the rights expire. The Client will be entitled to the mere substitution of the damaged PRODUCTS upon return of the same, being excluded the right of the Client to any reimbursement of damages.
4.2 the return must be authorized by SAMIC whom, having checked the right to return, will submit an authorized return number (ARN).
4.3 Upon receipt of the ARN, the Client shall return the Product to the following address: SAMIC S.p.A, Via Vittorio Veneto 124 – 21050 Lonate Ceppino.
4.4 upon receipt of the PRODUCTS, SAMIC will have the authority to replace the PRODUCTS with others with the same characteristics and quantities of those replaced or to credit the cost of the replaced PRODUCTS (as per amount shown on invoice) to the Client. SAMIC authority to replace or reimburse the PRODUCTS shall be communicated by SAMIC within 15 days from the return of the PRODUCTS.
4.5 Shipping costs relevant to the returned PRODUCTS shall be borne by SAMIC only in case of timely remarks as per art. 3.6. e 4.1 herein.
4.6 under no circumstances shall SAMIC warrant compatibility of the PRODUCTS with other products or equipment used by the client, nor give any guarantee regarding the suitability of the PRODUCTS to the specific use envisaged by the Client.

5. Notifications

5.1 Notifications between SAMIC and the CLIENT regarding the commercial deal and the conclusion of the contract of supply must be conducted exclusively via the STOCKNET chat.
5.2 The link to access payment may also be communicated by email to the CLIENT’s address.
5.3 the remarks regarding damages to PRODUCTS, both apparent and concealed as per art. 3.6 e 4.1, such as any other communication relevant to the unsuitability of the PRODUCTS, must be submitted to SAMIC exclusively through the following email address: claim@estocknet.com

6. Method of payment:

PAYPAL e Credit cards
Bank transfer

7. Applicable Law and jurisdiction

Any claim or dispute arising under these General Conditions shall be governed by the Italian law and submitted to the exclusive jurisdiction of the Tribunal of Varese.
Pursuant to art 1341 and 1342 of the Civil Code, the Client hereby declares that the following terms of the General Conditions have been fully read, understood and specifically accepted
1.3 Product confirmation; 2.1 Purchase procedure; 3.5 Product acceptance; 3.6 Product check; 3.9 Retention of title; 4 Product warranties – Return of unsuitable / damaged products; 7 Applicable law and jurisdiction